Shipping Policy

All orders will be notified by email upon confirmation. Domestic deliveries will be processed and delivered within 2 to 6 business days upon verification of payment. International deliveries may take up to 7 business days depending on your location. Custom made order(s) will be arranged for delivery upon completion and approval by you. All shipments are insured. 

All orders will be delivered during business hours, excluding weekends and local public holidays.

All orders will be notified by email with tracking number, please check your junk/spam mail if you don't find it in your primary email folder. 

For international orders, any customs or import duties charged on the parcel shall be borne by the recipient.

We shall deliver the order(s) to the address provided, please ensure the delivery address is correct and signature is required to accept the order parcel. We do not deliver to P.O. Box address.

All product(s) is checked before delivery. We are not responsible for any loss or damage of the order(s) during the delivery process by the courier service provider. For any discrepancies of your order which include but not limited to defective, incorrect sizing, late delivery, a WhatsApp message or email to care@fareastjewellers.com should be sent within 7 days from the delivery date/ delivery arrival date, whichever apply. We hold no liability for any discrepancies after 7 days from the delivery date/ delivery arrival date, whichever apply.

Any repeat delivery costs shall be borne by the customer. Any unclaimed bounced back order(s) shall be forfeited after 30 days grace period.

You are advised to check on your country’s rules and legislations pertaining to the purchase and delivery of our product(s). We hold no liability for any violation of law.